When you’ve reached that point of being completely overwhelmed with too much to do, the temptation is to rush out and hire, hire, hire. Just hire someone to get the job off your hands! But as most people have learned the hard way, it’s much easier to hire than to fire. In my last article [...]
September 24, 2010
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Remember the last time a client left? Maybe it was one of your favorite clients who called you up one day and said, “I’m leaving the program.” If you are like me then you probably felt a bit wounded and abandoned, wondering what you did wrong, or at a bare minimum analyzed for days what [...]
September 21, 2010
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