• Home
  • About
  • Services
  • Podcast & More
    • Podcast
    • 7 Must Have Tools
    • The Ultimate Guide To Taking Back Your Time
    • My Favorite Tech
    • 30-Minute Discovery Call
  • Testimonials
  • Media
  • Blog
    • Blog
    • Videos
  • Contact

SophieZo Virtually There For You

Tips For Improving Customer Service Within Your Business

November 2, 2012 by sophiezo Leave a Comment

When you own a business that provides a product or service, it’s important to make sure you’re customers are always happy and that means you must provide good customer service. Without it your customers will be unhappy and may go elsewhere for their needs. Customer service comes in many forms. Each one is important because… [Read More…]

Filed Under: Communication, Delegating, Internet Marketing, Marketing, Online Business Managment, Outsourcing, Time Management, Virtual Assistant, Virtual Services Tagged With: Business Management, chat, Communication, Customer Service, Delegating, Email, Internet Marketing, Marketing, Online Business Management, Outsourcing, phone, service, Sophie Zollmann, SophieZo, SophieZo Virtually There For You, Time Management, VA, Virtual Assistance, Virtual Assistant, Virtual Services

Your Virtual Assistant or Online Business Manager Can Manage Client Care

February 10, 2012 by sophiezo Leave a Comment

Customer service is one of the most important parts of any business. It doesn’t matter if your customers are clients or they’re customers purchasing from you. It’s all the same. It needs to be a top priority and high on the list of things you must do. Client care or customer service is a task… [Read More…]

Filed Under: Delegating, Online Business Managment, Outsourcing, Time Management, Virtual Assistant, Virtual Services, Work At Home Tagged With: Client Care, Customer Service, Delegating, Outsourcing, Sophie Zollmann, SophieZo, SophieZoLLC, Virtual Assistant, Virtual Services

We’ve been working with Sophie Zollmann for almost half a year now, building an online lifelong learning platform and community from the ground up (because in-person classes became impossible in light of the corona virus). Sophie has guided every technical aspect of this enterprise including the construction of landing-pages and websites, the management of mailing lists and revenue funnels, setting up Zoom meetings, etc., allowing us to focus exclusively on content production and marketing. This platform is now off the ground and succeeding beyond our wildest hopes.

We couldn’t have built it without Sophie’s support, which has always been prompt and timely, and her guidance, as she’s always pointed us to the most efficient and economical solutions to whatever technical issue we’ve faced. In the heat of the moment, I’m sure we’ve not always been easy to work with, but Sophie has also been generous and understanding to a fault. In sum, her support has been flawless and absolutely essential to the success of our online enterprise. We will be relying on her services again as we ramp up for our next phase of growth.

David Peritz
Founding Director
Minerva Academy of Lifelong Learning


© 2009-2020 | All Rights Reserved | www.SophieZo.com
Wordpress Website & Graphic Designer: DPK Graphic Design | Terms of Service/Privacy Policy