• Home
  • About
  • Services
  • Podcast & More
    • Podcast
    • 7 Must Have Tools
    • The Ultimate Guide To Taking Back Your Time
    • My Favorite Tech
    • 30-Minute Discovery Call
  • Testimonials
  • Media
  • Blog
    • Blog
    • Videos
  • Contact

SophieZo Virtually There For You

5 Ways To Keep Your
Customers Happy

May 31, 2019 by sophiezo Leave a Comment

Keeping your customers happy is always at the top of your to-do list. After all, your business depends on satisfied, loyal customers. Are you doing everything you can to increase your customer retention and keep your customer service top-notch? We’ve got ten tips to keep your clients completely satisfied! 1. Strengthen Your Relationships Building relationships… [Read More…]

Filed Under: Content, customer, Customer Service, Online Business Managment

Connect with Your Clients

July 29, 2016 by sophiezo Leave a Comment

Everybody loves to give their opinion. Everybody loves a good listener. And if you want to build relationships with your clients, it’s vital to take some time to ask! Give your clients the happy glow that comes from feeling heard. One powerful way to do this is to send a survey. Requesting input on several… [Read More…]

Filed Under: business management, business planning, business strategy, Content, Customer Service, Delegating, Marketing, Online Business Managment, Organization, Outsourcing, production, Project Management, Promotion, Time Management, Virtual Services

Top Four Customer Service Hacks

November 13, 2015 by sophiezo Leave a Comment

Customers can be needy. They can fill your inbox, your voicemail and your social media channels with questions, complaints, personal experience stories, and sometimes even notes of thanks. How you handle these messages can make or break your business. There are four essential elements to excellent customer service. They work for any business, whether it’s… [Read More…]

Filed Under: Customer Service, production, Time Management, Virtual Services

We’ve been working with Sophie Zollmann for almost half a year now, building an online lifelong learning platform and community from the ground up (because in-person classes became impossible in light of the corona virus). Sophie has guided every technical aspect of this enterprise including the construction of landing-pages and websites, the management of mailing lists and revenue funnels, setting up Zoom meetings, etc., allowing us to focus exclusively on content production and marketing. This platform is now off the ground and succeeding beyond our wildest hopes.

We couldn’t have built it without Sophie’s support, which has always been prompt and timely, and her guidance, as she’s always pointed us to the most efficient and economical solutions to whatever technical issue we’ve faced. In the heat of the moment, I’m sure we’ve not always been easy to work with, but Sophie has also been generous and understanding to a fault. In sum, her support has been flawless and absolutely essential to the success of our online enterprise. We will be relying on her services again as we ramp up for our next phase of growth.

David Peritz
Founding Director
Minerva Academy of Lifelong Learning


© 2009-2020 | All Rights Reserved | www.SophieZo.com
Wordpress Website & Graphic Designer: DPK Graphic Design | Terms of Service/Privacy Policy